Donneybrook Medical Centre

Appointments

To request an appointment

  • Use the askmyGP service. We will respond within normal working hours. We are open Monday to Friday, 8am to 6.30pm
  • Phone us Monday to Friday, 8am to 6.30pm
  • If you are having trouble using the online services, you can visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us we may offer you a consultation:

  • By phone
  • Face to face at the surgery
  • On a video call
  • By text or email

Appointments by phone, video call or be text or email can be more flexible and often mean the doctor or nurse can help you sooner.

Cancelling or changing an appointment

Use the askmyGP service or call or visit the surgery to cancel or change an appointment.

If you need help when we are closed

If you need urgent medical advice between 6.30pm and 8am weekdays, during weekends or on Bank Holidays call 111.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

For children under 5 call 111

For people aged 5 and over go to 111.nhs.uk

Home visits

If you are too unwell to get to the surgery you can request a GP to visit you at home. Please let us know as early as possible, preferably before 10:30. The doctor will only make emergency visits after that time.

If you telephone the surgery on 0161 368 3838 before 10:30am in the morning, we aim to contact you by phone to assess your condition, or visit you before 1:00pm the same day.

Home visits take up more of a doctor’s time, so if you are mobile please come into the surgery to be seen.