(Edit: Our normal line (0161 368 3838) is back up and running. We will also keep the temporary number available for the rest of today)
Update: Further to our message about the phone lines not working, we have made a temporary number for today only, please contact us on 0161 368 5721
Important Notice: Unfortunately we are having a problem with our phone lines and are unable to receive calls. We are trying to get this up and running as soon as possible. Please check our facebook page for further updates
Welcome to Donneybrook Medical Centre
Our email address: email@example.com
Changes to our services during the pandemic
- In order to reduce patient exposure to possible Coronavirus, we have changed our appointments to Telephone Triage appointments. Patients queuing in the mornings will be turned away and asked to book a telephone triage slot (see further down for how the new Telephone triage system will work)
- We will, where possible, send the prescriptions electronically to a local nominated pharmacy. We highly suggest, if you are not signed up with a pharmacy, that you do so as soon as possible. This will help minimise footfall in the practice.
If you are feeling unwell and have travelled recently,
DO NOT ATTEND THE SURGERY
Please contact 111 online
All GP appointments will be triaged by a clinician. Due to high demand, we will have limited slots for the GP so it is important to be informed how this service will work.
Once you are booked into a slot, the clinician will contact you to discuss your issue. This call will take place before 12pm for the morning slots and before 16:30 for the afternoon slots. If the issue can’t be resolved over the phone, the clinician will book you in a face to face appointment at the surgery. Please bear in mind the receptionist will not be able to book directly into a face to face slot. Only the clinicians can do that if they determine it is necessary.
Telephone - You can ring us to book a telephone slot. The reception will ask you for brief details, so we can give the information to the clinician performing the triage.
It is very important we do not put our patients at risk. We will endeavour to maintain an appropriate level of service to our patients but this will only be possible with your co-operation.
For the most up-to-date advice, we recommend the following website and we encourage our patients not to rely on the national media.
Coronavirus Update - 05/04/2020
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
you think you might have coronavirus;
in the last 14 days you've been to a country or area with a high risk of coronavirus;
you've been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
Donneybrook Medical Centre was one of the first group practices in the country. It has been on the site since 1968. In 1994 the premises were completely rebuilt and now offer a wide range of high standard equipment, facilities and care.
The purpose built practice is in the centre of the market town of Hyde, adjacent to the Bus Station and opposite a public car park, which makes the practice easily accessible to patients.
The practice covers a rough circular shape around the surgery, with a diameter of approximately three miles, covering Hyde, GeeCross, Newton, Dukinfield, Denton, Godley and Hattersley. The patients on the practice list come from wide spectrum of the socio-economic ethnic and cultural background.
We have been accredited by the North Western Deanery of Postgraduate Medical Education as a 'Training Practice'. This means we are considered as offering a high enough quality of service to train new doctors.
The trainee doctors are fully qualified doctors who have had experience working in the hospital and are safe to see patients on their own and prescribe treatments. If you have ANY feedback on how these doctors are working, good or bad, please let us know.
(Site updated 09/07/2020)