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Online Services

For information and updates on Coronavirus, please click here

If you are trying to access the NHS App- you will need register for online access - see below.

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

Read the leaflet below about the service, then complete the Questionnaire and return it to us. We do accept these by email, but to verify your identity we will need you to confirm which clinician you saw when you when you last came to surgery for an appointment, and when it was or what it was regarding.

You can email it to

Patient Online Information leaflet

Questionnaire for Records Access and Understanding

For more information, please contact reception 

If you need to reorger a fit note, please follow this link.

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Have Your Say

Welcome to Donneybrook Medical Centre

Our email address:

For information and updates on Coronavirus, please click here

NHS Digital has been directed to collect, process, analyse and disseminate general practice data to support the purposes set out in the GP Data for Planning and Research Direction 2021.  From July 1st, 2021 the patient data will be extracted from the GP systems on a daily basis; data will be encrypted in transit and pseudonymised.  This is a national initiative. 


As this is a statutory obligation, practices are legally obliged to share this data, unless patients have opted out of having their data shared.  If you as patient want to opt out of your data being shared, apart from information used for your direct care,  you have the option of registering a Type 1 Opt-out or a National Data Opt-out, or both. 

If you wish to register your opt out choice, please use the following link:


Make your choice about sharing data from your health records - NHS (

Changes to our services during the pandemic

  •      In order to reduce patient exposure to possible Coronavirus, we have changed our appointments to Telephone Triage appointments. Patients queuing in the mornings will be turned away and asked to book a telephone triage slot (see further down for how the new Telephone triage system will work)

  •        We will, where possible, send the prescriptions electronically to a local nominated pharmacy. We highly suggest, if you are not signed up with a pharmacy, that you do so as soon as possible. This will help minimise footfall in the practice.

If you are feeling unwell and have travelled recently,


 Please contact 111 online

Telephone Triage

All GP appointments will be triaged by a clinician. Due to high demand, we will have limited slots for the GP so it is important to be informed how this service will work.

Once you are booked into a slot, the clinician will contact you to discuss your issue. This call will take place before 12pm for the morning slots and before 16:30 for the afternoon slots. If the issue can’t be resolved over the phone, the clinician will book you in a face to face appointment at the surgery. Please bear in mind the receptionist will not be able to book directly into a face to face slot. Only the clinicians can do that if they determine it is necessary.

Telephone - You can ring us to book a telephone slot. The reception will ask you for brief details, so we can give the information to the clinician performing the triage.

It is very important we do not put our patients at risk. We will endeavour to maintain an appropriate level of service to our patients but this will only be possible with your co-operation.

For the most up-to-date advice, we recommend the following website and we encourage our patients not to rely on the national media. 

Donneybrook Medical Centre was one of the first group practices in the country. It has been on the site since 1968. In 1994 the premises were completely rebuilt and now offer a wide range of high standard equipment, facilities and care.

The purpose built practice is in the centre of the market town of Hyde, adjacent to the Bus Station and opposite a public car park, which makes the practice easily accessible to patients.

The practice covers a rough circular shape around the surgery, with a diameter of approximately three miles, covering Hyde, GeeCross, Newton, Dukinfield, Denton, Godley and Hattersley. The patients on the practice list come from wide spectrum of the socio-economic ethnic and cultural background.

We have been accredited by the North Western Deanery of Postgraduate Medical Education as a 'Training Practice'. This means we are considered as offering a high enough quality of service to train new doctors.

The trainee doctors are fully qualified doctors who have had experience working in the hospital and are safe to see patients on their own and prescribe treatments. If you have ANY feedback on how these doctors are working, good or bad, please let us know.

(Site updated 21/06/2021)

Contact Details

Donneybrook Medical Centre

Contact Telephone

0161 368 3838
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