If you are too unwell to get to the surgery you can request a GP to visit you at home. Please let us know as early as possible, preferably before 10:30am. The doctor will only make emergency visits after that time.
If you telephone the surgery before 10:30am in the morning, we aim to contact you by phone to assess your condition, or visit you before 1pm the same day.
The GPs usually make home visits between morning and afternoon surgeries. We cannot guarantee which doctor will visit you.
All requests for a home visit are triaged by either a GP or our advanced nurse practitioner. The decision as to whether a home visit is warranted rests solely with the doctor and is based on a clinical assessment of your condition. Transport difficulties alone are not a valid reason for a home visit request.
Please remember that demand for GP appointments is very high. A GP can see up to 4 patients in the surgery in the time it takes to make one home visit, and may be unable to do a full examination in your home without the specialist equipment that is available at the surgery. Therefore, please only request a home visit if you are too unwell to come to the surgery.