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Welcome to Donneybrook Medical Centre

Urgent changes to our service with immediate effect

While we still believe there is very little risk to our patients of catching Coronavirus, we are starting to make changes to our service to prevent the likelihood of an infection

  •      In order to reduce patient exposure to possible Coronavirus, all morning walk-in clinics must be requested with online access (for more information please ring reception or search our website) or via the telephone to be added to the doctors triage list. Patients queuing in the mornings will be turned away and asked to book a telephone triage slot via the aforementioned methods (see further down for how the new Telephone triage system will work)

  •        We will, where possible, send the prescriptions electronically to a local nominated pharmacy. We highly suggest, if you are not signed up with a pharmacy, that you do so as soon as possible. This will help minimise footfall in the practice.

If you are feeling unwell and have travelled recently,

DO NOT ATTEND THE SURGERY

 Please contact 111 online

Telephone Triage

All GP appointments will be triaged by a clinician. Due to high demand, we will have limited slots for the GP so it is important to be informed how this service will work.

Once you are booked into a slot, the clinician will contact you to discuss your issue. This call will take place before 12pm for the morning slots and before 16:30 for the afternoon slots. If the issue can’t be resolved over the phone, the clinician will book you in a face to face appointment at the surgery. Please bear in mind the receptionist will not be able to book directly into a face to face slot. Only the clinicians can do that if they determine it is necessary.

Online Booking - You can book online triage slots for the following morning. You can access these with your patient access (To get patient access, please attend surgery with photo ID and we will print you your log-in details). When booking online, you need to put a brief summary of what you would like to see a GP for.

Telephone - You can also telephone for a telephone triage slot. The reception will ask you for brief details, so we can give the information to the clinician performing the triage.

It is very important we do not put our patients at risk. We will endeavour to maintain an appropriate level of service to our patients but this will only be possible with your co-operation.

For the most up-to-date advice, we recommend the following website and we encourage our patients not to rely on the national media

                                 http://nhs.uk/coronavirus                      

Donneybrook Medical Centre was one of the first group practices in the country. It has been on the site since 1968. In 1994 the premises were completely rebuilt and now offer a wide range of high standard equipment, facilities and care.

The purpose built practice is in the centre of the market town of Hyde, adjacent to the Bus Station and opposite a public car park, which makes the practice easily accessible to patients.

The practice covers a rough circular shape around the surgery, with a diameter of approximately three miles, covering Hyde, GeeCross, Newton, Dukinfield, Denton, Godley and Hattersley. The patients on the practice list come from wide spectrum of the socio-economic ethnic and cultural background.

We have been accredited by the North Western Deanery of Postgraduate Medical Education as a 'Training Practice'. This means we are considered as offering a high enough quality of service to train new doctors.

The trainee doctors are fully qualified doctors who have had experience working in the hospital and are safe to see patients on their own and prescribe treatments. If you have ANY feedback on how these doctors are working, good or bad, please let us know.

(Site updated 01/04/2020)

Contact Details

Donneybrook Medical Centre

Contact Telephone

0161 368 3838
111
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