Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
You can now book appointments to see a GP or practice nurse or other healthcare professional in the evenings or at weekends. To arrange an appointment, please speak to a member of the practice team.
Please note that all our inbound and outbound telephone calls are recorded.
Please help us to help you!
There are a range of services that might provide you with the help you need more quickly than waiting for a GP appointment. Our receptionists have received enhanced training to assist you find the right care at the right time. Please provide the receptionist with as much information as possible so you can make the most of the services available.
If you require an urgent same-day appointment with a doctor or nurse you will be triaged by a highly qualified nurse who is supervised by the doctors and the advice given is in line with practice protocol.
Travel Advice and Vaccination
Contact the practice nurse at least six weeks before you intend to travel for the above services. There may be a charge for administering certain vaccines and the cost of the vaccine itself, as not all vaccines come within the scope of the NHS. More information can be found on the above tab.
Minor surgery is available by appointment after referral by the doctor.
Patients Over 75 Years
If you are aged 75 or over, you should be seen annually either by your doctor, the practice nurse, district nurse or health visitor. This can be arranged at the surgery or, if that is not possible, a home visit will be arranged.
All our patients over 75 will be notified of a named GP who is responsible for ensuring they receive the best care suited to their needs. This does not mean you are restricted to seeing only this doctor. It just provides you with the name of a GP to contact if you want to discuss your care or treatment. All our doctors and nurses will have access to your medical records when they treat you.
An influenza vaccination is particularly recommended for patients with heart, lung or kidney disease, diabetes and residents of nursing and rest homes and carers.
Please contact the reception staff in September for details of the vaccination dates and to make an appointment.
Emergency contraception is available at the surgery and an appointment given on the day. If you need a quiet place to talk to the receptionist, please ask.
Although all of our doctors and nurses can provide help and support, we can offer dedicated one-to-one sessions with a member of the smoking cessation team when you are ready to give up smoking. Please ask a member of staff for an appointment.
Again, although any of our doctors and nurses can offer dietary advice, our trained Health Care Assistants can provide additional one-to-one support and motivation over a course of visits. This is a FREE service and can be used in conjunction with other slimming programmes.
Drug and Alcohol Worker
Patients suffering from problems related to drug or alcohol use can access help at Donneybrook Medical Centre. Appointments can be arranged after referral from your doctor.
If your GP refers you
If your GP refers you Summary
Patient information leaflet
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below:
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
The Government's contract with GPs covers medical services to NHS patients. Our GPs are not obliged to undertake non-NHS work but will always attempt to assist their patients with the completion of forms. therefore some non-NHS services are provided but will attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Why does it sometimes take my GP a long time to complete my form?
Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy workload and paperwork takes up an increasing amount of their time. Our GPs do non-NHS work outside of NHS time (at weekends or in the evenings) so that NHS patient care does not suffer.
I only need the doctor's signature - what's the problem?
When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that that they only sign what they know to be true. In order to complete even the simplest of forms, therefore,t he doctor might have to check the ENTIRE medical record. Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council ( the doctor's regulatory body) or even the Police.
If you are a new patient, we may not have your medical records so the doctor must wait for these before completing the form.
What can I do to help?
Not all documents need a signature by a doctor, for example passport applications. You can ask another person in a position of trust to sign these documents free of charge. Read the information that comes with these types of forms carefully before asking your GP to complete them.
If you have several forms requiring completion, present them all at once and ask your GP if he or she is prepared to complete them at the same time to speed up the process.
Do not expect your GP to process forms overnight. Urgent requests may mean that a doctor has to make special arrangements to process the form quickly, and this may cost more.
Usually non-NHS work will take a minimum of two weeks.
Fees for non-NHS work
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